Returns & Exchanges

At IL GUSTO, we strive to ensure every gourmet selection meets our high standards of quality and freshness. Due to the perishable nature of our products, we offer a 14-day return window for non-perishable items and immediate assistance for any damaged food goods.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is unopened, in its original packaging, and within the 14-day return window for non-perishable pantry items.

• 2.
  Submit a Request

  Contact our support team with your order number and photos of the product, especially if reporting damage or quality concerns.

• 3.
  Secure Packaging

  Pack the items carefully using the original shipping materials to prevent breakage of glass bottles or delicate food containers during transit.

• 4.
  Receive Refund

  Once our quality control team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.